© KickCatch, LLC.
Last updated: August 13, 2026
These Terms & Conditions are a binding agreement between you and KickCatch, LLC. Please read them carefully. By creating an account, starting a free trial, or otherwise using our website or products, you agree to be bound by them. If you do not agree, do not use the Services.
These Terms & Conditions (the "Terms") govern your access to and use of the website at kickcatch.com, the customer portal at portal.kickcatch.com, and the software products offered through them — including Secrets Manager, Integration Manager, and Release Manager (together, the "Services"). The Services are provided by KickCatch, LLC ("KickCatch", "we", "us", or "our").
By creating an account, clicking to accept these Terms, starting a free trial, or using the Services in any way, you agree to these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and "you" refers to that entity.
Our Privacy Policy and Cookie Policy are incorporated into these Terms by reference.
You must be at least 18 years old and capable of forming a binding contract to use the Services. The Services are intended for business use and are not directed to consumers or to children.
You agree to provide accurate, current, and complete registration information and to keep it up to date. You are responsible for safeguarding your credentials and for all activity that occurs under your account. You must notify us promptly at [email protected] if you suspect unauthorized access.
We strongly recommend enabling multi-factor authentication. Customer Account administrators may require multi-factor authentication for all Authorized Users, and we may require it where we reasonably believe it is necessary to protect the Services.
Access to the Services is scoped to a Customer Account. Administrators of a Customer Account may invite, remove, and assign permissions to Authorized Users, and may view activity performed within the Customer Account.
You are responsible for your Authorized Users' compliance with these Terms and for any act or omission by them that would breach these Terms if performed by you. Accounts are for named individuals — you may not share a single set of credentials among multiple people or exceed the user limit of your Plan by rotating credentials.
When an Authorized User is removed from a Customer Account, their access to that Customer Account's data ends. Records of actions they previously performed remain in the activity history for audit purposes.
We may offer a free trial of a Plan. The length of the trial is stated at sign-up. Trials are intended for evaluation, are offered once per organization, and may be modified or withdrawn for future customers at any time.
Unless you cancel before the trial ends, your subscription will begin automatically at the end of the trial and the payment method on file will be charged at the then-current rate for your Plan. You may cancel at any time during the trial from within the portal or by contacting us. Free trials are provided "as is" and without any warranty or service commitment.
Subscriptions are sold on a monthly or annual basis and renew automatically at the end of each billing period until cancelled. By subscribing, you authorize us to charge your payment method on a recurring basis for the applicable fees, plus any applicable taxes, without further authorization from you.
Payments are processed by Stripe, Inc. We do not receive or store your full card number, expiration details, or security code — those are handled by Stripe under its own terms and privacy policy. We store only a payment-processor reference and limited descriptive details (such as the card brand and last four digits) needed to display and manage your payment methods.
Fees are exclusive of all taxes, levies, and duties. You are responsible for all such amounts other than taxes on our net income.
If a charge fails, we may retry it and will notify you. If the amount remains unpaid, we may suspend or downgrade access to the Services until payment is received. You remain liable for amounts accrued before suspension.
We may change our prices. Any change takes effect at the start of your next billing period, and we will give you at least 30 days' notice by email before it applies to you. If you do not agree to the new price, you may cancel before it takes effect.
You may cancel at any time. Cancellation takes effect at the end of the current billing period, and you keep access until then. Except where required by law or where we expressly state otherwise, fees already paid are non-refundable and we do not provide pro-rated refunds for partial periods, unused capacity, or downgrades.
Each Plan includes limits on the number of Authorized Users and the number of managed resources, as published on our pricing page. We may prevent actions that would exceed those limits and may prompt you to upgrade. Exceeding a limit does not entitle you to additional capacity without paying for it.
You may not use the Services in a way that places an unreasonable load on our infrastructure or on the upstream cloud APIs we call on your behalf, including through automated bulk operations run at a rate the Services were not designed to accommodate. We may apply rate limits to protect the Services and other customers.
The Services work by calling Microsoft Azure APIs against cloud resources that you own or control. To use them, you must connect one or more Azure subscriptions and grant the Services permission to read and, where you direct, modify those resources.
You represent and warrant that:
You control the scope of access you grant, and we recommend granting the minimum permissions required for the operations you intend to perform. You are responsible for the consequences of operations you or your Authorized Users initiate through the Services, including bulk updates, vault cloning, and deletions. These operations act on live infrastructure and may not be reversible.
Azure is a Microsoft product and is not operated by us. Microsoft's availability, behavior, rate limits, and pricing are outside our control.
As between you and us, you retain all right, title, and interest in Customer Data. You grant us a limited, non-exclusive license to host, process, transmit, and display Customer Data solely as necessary to provide, secure, and support the Services.
We do not retain your Secret Values. Secrets Manager reads and writes Secret Values through the Azure Key Vault API in the course of fulfilling a request you make. Secret Values are not recorded in the secret catalogue we maintain for your account, and are not written to our application logs, telemetry, or backups.
Bulk operations are a limited, temporary exception. When you submit a bulk creation or bulk update, the Secret Values included in that request must be held long enough for the operation to be carried out against each target vault. During that window they are encrypted, they remain encrypted for the whole of it, and they are discarded once the operation completes or fails. They are never retained afterwards and never form part of the metadata we keep about your environment.
We do not publish the specifics of how this handling works. Describing the mechanism in detail would be of more use to an attacker than to you. If you need that level of detail for a security review or vendor assessment, contact us at [email protected] and we can share it under a confidentiality agreement.
What we do retain is metadata — secret names, tags, vault and subscription identifiers, versions, and timestamps — which is what makes search, cross-vault views, and bulk editing possible. Vault cloning copies secret names and structure only; values are not copied.
You are responsible for the accuracy and legality of Customer Data and for maintaining your own backups of your cloud resources. The Services are a management layer over your infrastructure, not a backup or disaster-recovery product.
We may generate and use aggregated, de-identified statistics about how the Services are used to operate and improve them. Such data never identifies you, your Authorized Users, or the contents of your environment.
You agree not to, and not to permit any Authorized User or third party to:
We may investigate suspected violations and may suspend access where we reasonably believe a violation threatens the security or availability of the Services.
We aim to keep the Services available and to give reasonable advance notice of planned maintenance. Unless you have a separate written service level agreement with us, the Services are provided without any uptime commitment or service credit.
Support is provided by email at [email protected] during normal business hours. We do not guarantee a response time unless a separate agreement says otherwise.
Availability of the Services depends on Microsoft Azure and other third-party providers. Outages, throttling, or changes upstream may affect the Services, and we are not responsible for them.
The Services, including all software, documentation, designs, and the KickCatch name and logos, are owned by us and our licensors and are protected by intellectual property laws. Subject to these Terms and your payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services during your subscription term for your internal business purposes.
No rights are granted other than those expressly stated. All rights not expressly granted are reserved.
If you send us suggestions, feature requests, or other feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate it into the Services without obligation or compensation to you. We will not identify you as the source of feedback publicly without your permission.
The Services interoperate with and depend on third-party services, including Microsoft Azure, Stripe, and the identity providers you may choose to sign in with. Your use of those services is governed by their own terms. We are not responsible for third-party services, and their availability or discontinuation may affect the functionality available to you.
Each party may receive information from the other that is marked confidential or that a reasonable person would understand to be confidential. Each party agrees to protect the other's confidential information with at least the care it uses for its own, to use it only as needed to perform under these Terms, and not to disclose it except to personnel and contractors bound by comparable obligations. These obligations do not apply to information that is public through no fault of the receiving party, independently developed, or lawfully received from a third party, and do not prevent disclosure required by law provided reasonable notice is given where permitted.
These Terms begin when you first accept them and continue until your account is terminated. You may terminate at any time by cancelling your subscription and closing your account.
We may suspend or terminate your access:
On termination, your right to access the Services ends. We will retain Customer Data for a limited period so you can request an export, after which it will be deleted or anonymized in accordance with our Privacy Policy. Terminating your KickCatch account does not change, delete, or revoke anything in your Azure environment — you remain responsible for revoking the access you granted us.
Sections that by their nature should survive termination — including ownership, confidentiality, disclaimers, limitation of liability, indemnification, and governing law — survive.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS. YOU ARE SOLELY RESPONSIBLE FOR VERIFYING THE RESULT OF ANY OPERATION THE SERVICES PERFORM AGAINST YOUR CLOUD INFRASTRUCTURE BEFORE RELYING ON IT.
NOTHING IN THE SERVICES CONSTITUTES SECURITY, COMPLIANCE, OR LEGAL ADVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU ACTUALLY PAID US FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IF YOU HAVE NOT PAID US ANY AMOUNTS, OUR TOTAL LIABILITY WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100).
These limitations apply regardless of the theory of liability and even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain exclusions or limitations, in which case the above applies to the fullest extent permitted.
You will defend, indemnify, and hold harmless KickCatch, LLC and its officers, employees, and agents from and against any third-party claim, and any resulting losses, damages, liabilities, and reasonable attorneys' fees, arising out of or related to (a) Customer Data, (b) your or your Authorized Users' use of the Services in breach of these Terms or applicable law, or (c) your grant of access to cloud resources you were not authorized to administer.
We continue to develop the Services and may add, modify, or discontinue features. We will not materially reduce the core functionality of a Plan you are paying for during your then-current subscription term without giving you notice and, if you object, a pro-rated refund for the remainder of the term.
We may update these Terms. If a change is material, we will provide at least 30 days' notice by email or through the Services before it takes effect, and will update the "Last updated" date at the top of this page. Continued use of the Services after a change takes effect constitutes acceptance. If you do not agree, your remedy is to stop using the Services and cancel your subscription.
These Terms are governed by the laws of the State of Wisconsin, United States, without regard to its conflict of laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
You and KickCatch agree to first try to resolve any dispute informally by contacting [email protected] and allowing 30 days to reach a resolution. If that fails, you and KickCatch consent to the exclusive jurisdiction and venue of the state and federal courts located in Wisconsin for the resolution of any dispute arising out of or relating to these Terms or the Services, and waive any objection to that venue.
Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.
Any claim must be brought within one (1) year after it arises, or it is permanently barred, except where a longer period is required by law.
These Terms, together with the Privacy Policy and Cookie Policy and any order form or written agreement signed by both parties, are the entire agreement between us regarding the Services and supersede all prior understandings. Where a signed written agreement conflicts with these Terms, the signed agreement controls.
You may not assign these Terms without our prior written consent, except to a successor in connection with a merger or sale of substantially all of your assets. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
If any provision is held unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will remain in full force. A failure to enforce any provision is not a waiver of it.
Neither party is liable for any failure or delay caused by events beyond its reasonable control, including acts of God, war, terrorism, labor disputes, governmental action, internet or utility failures, or failures of third-party cloud providers.
We may give notice by email to the address on your account or by posting within the Services. You may give notice to us at [email protected].
The parties are independent contractors. These Terms create no partnership, franchise, joint venture, agency, or employment relationship, and there are no third-party beneficiaries.
Questions about these Terms can be sent to [email protected], or through the contact form on our website.
KickCatch, LLC
[email protected]
© KickCatch, LLC.